Introduction

The t, Workers' Compensation Commission () invites its qualified agency employees to apply for the position of . The current vacancy is in Waterbury, however a vacancy could be filled in one of the following locations : Hartford, Norwich, New Haven, Bridgeport, Waterbury, New Britain, Stamford and / or Middletown.

Applicants are advised to select all locations on the application that they are interested in and commutable to. This recruitment may be used for future vacancies in this job class within the agency. CONTINUE TO ENJOY

• A Competitive starting salary
• NEW : A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform an article by Ellen Andrews, Ph.D., along with
• Extensive pension plan and supplemental retirement offerings
• Paid time off including 13 paid holidays per calendar year
• A culture that encourages
• Professional growth and development opportunities
• Ample free parking with easy access from major highways or by public transportation
• Tuition reimbursement
• Work for a Forbes top company : - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.

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THE ROLE The Processing Technician position will work within the agency on a variety of clerical tasks to help the agency meet its mission and statutory obligations.

The selected candidate will work with employees from other state agencies, claimants, attorneys, and insurance representatives on processing functions.

They will determine if incoming administrative and legal forms and correspondence are accurate, complete, and conform to the Connecticut Workers’ Compensation Act.

ABOUT US The WCC administers the workers’ compensation laws of the State of Connecticut with the ultimate goal of ensuring that workers injured on the job receive prompt payment of lost work time benefits and attendant medical expenses.

To this end, the Commission facilitates voluntary agreements, adjudicates disputes, makes findings and awards, hears and rules on appeals, and closes out cases through full and final stipulated settlements. POSITION HIGHLIGHTS

• Permanent full-time position working 40 hours per week
• Monday through Friday schedule
• First shift hours, 7 : 45 AM to 4 : 30 PM

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.

You must specify your qualifications on your application.

For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.

e. Executive, Legislative, Judicial) to the other.

To Apply :

In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening.

You must specify your qualifications on your application.

• The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
• Ensure that your application is complete and detailed before submitting it. In order to comply with , the State of Connecticut is no longer asking for resumes during the initial application process.

You will not be able to make revisions once your application is submitted into the JobAps system.

• Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• In order to receive educational credits toward qualification for this job posting, the institution must be accredited.

If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying.

Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.

It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.

Requests should be made to .

FOR ASSISTANCE IN APPLYING :

Please or our Applicant Tips on How to Apply!

Important Information After You Apply :

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications.

Please check your SPAM and / or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

• Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
• Note : At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.

These documents may include : a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc.

at the discretion of the hiring agency.

• Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Read through this helpful link to .

Connect With Us :

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.

Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact .

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PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact.

Services which have a statewide impact are defined as services which directly reach and assist members of the general public.

EXAMPLES OF DUTIES

• Performs the most complex duties related to an agency’s clerical processing functions;
• Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations;
• Makes corrections and / or additions;
• Devises follow up procedures to efficiently and effectively carry out activities;
• Initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives;
• Interprets and applies state statutes and regulations relating to the particular processing service;
• Makes decisions as to case status, transaction permissibility or admissibility;
• Responds to internal and external inquiries for information and assistance;
• Sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs;
• Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
• Maintains records and logs;
• Prepares status or statistical reports related to processing function;
• Assists in maintaining general files in support of processing function;
• Initiates correspondence in carrying out duties;
• Types correspondence, forms, file documentation, etc. in support of processing function;
• May process fees and maintain financial records;
• May lead lower level clerical employees assisting in carrying out processing responsibilities;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Knowledge of office systems and procedures;
• Skills interpersonal skills; oral and written communication skills;
• Ability to compose effective correspondence and forms; read, comprehend and apply laws, regulations, and procedural guidelines;
• organize and coordinate workflow; articulate ideas and information effectively; perform research assignments; devise and maintain record keeping and filing systems;
• examine documents for accuracy and completeness; operate office equipment including computers, tablets, and other electronic equipment;

operate office suite software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years of clerical work experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1 / 2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

• Experience examining incoming documents for accuracy and conformance to the Connecticut Workers’ Compensation Act.
• Experience directly communicating with stakeholders to complete processing functions.
• Experience responding to inquiries for claim assistance.
• Experience prioritizing Hearing Requests.

Conclusion

AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity / affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Overview

Employee Benefits As a State of Connecticut employee you may be entitled to a host of benefits that are not only attractive, but also may be portable should your career bring you to other avenues of state service.

From 13 paid holidays to accruing vacation time, being a State of Connecticut employee not only gives you the opportunity to make a difference in someone’s life, but the time to enjoy your own.

Listed below are just some of the benefits the State of Connecticut offers depending on the position you hold :

• Health & Dental Insurance
• Accrued Vacation, Personal and Sick Leave (Subject to the appropriate bargaining union contract or state statute and regulations.)
• Retirement Plan
• Group Life Insurance
• Supplemental Benefits Voluntary Defined Contribution Plans Flexible Spending Accounts (Dependent Care Program, Medical Flexible Spending, and Qualified Transportation) Supplemental Benefits Programs (Auto and Home Insurance, plus Short and Long Term Disability) Life Insurance
• State of CT Tuition Reimbursement Program
• Holidays
3 days ago